South Caicos Resort Information
frequently asked questions
general information
Check-in is at 4:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability.
You may cancel your reservation for no charge before 11:59 PM local hotel time 30 days before arrival. Please note that we will assess a fee if you must cancel after this deadline. If you have made a prepayment, we will retain all or part of your prepayment. If not, we will charge your credit card. This fee equals your room charge plus tax for all the nights of your reservation.
Reservations can be made online through our website, by calling our reservation desk at +1 866-725-8377, or by emailing us at reservations@salterra.com.
amenities & services
Guests may take advantage of our round-trip airport shuttle service to and from South Caicos International Airport (XSC), available at a preferred rate of $20 USD per person, each way. For guests who opt in, this charge will be conveniently added to your folio. To ensure availability, please arrange your transfer at least 24 hours in advance.
Salterra Resort & Spa offers a wide range of amenities, including an outdoor pool, hot tub, fitness centre, free Wi-Fi, and a full-service spa.
dining & activities
Our resort features 6 on-site dining outlets offering a variety of local and international cuisine. We also have a beach & poolside cabanas program and in-room dining available.
Yes, we highly recommend booking spa treatments in advance to ensure availability. You can book treatments online by visiting our website: www.salterra.com/spa.
Yes, we offer a variety of recreational activities, including guided nature walks, yoga classes, pickleball, and water sports. Please check our activity schedule upon arrival.
family & pet policies
Pets are welcome at Salterra Resort and Spa. To ensure the comfort and safety of all our guests, there is a maximum of 2 pets per room, not to exceed 40 lbs each. Guests must apply for TCI government entry for all pets. Please note that there is a non-refundable pet fee per stay of $120, and non-refundable pet fee per night of $20.
Absolutely! We have family-friendly amenities such as a children's pool, excursions for families, and a kids' club with supervised activities.
special requests
We offer a variety of seasonal promotions and packages, including wedding, wellness, and adventure packages. Please visit our website or contact our reservation desk for current offers.
If you have any other questions, please feel free to reach out to us directly. We look forward to welcoming you to Salterra Resort & Spa!
Yes, our restaurant can accommodate various dietary needs, including vegetarian, vegan, gluten-free, and other special diets. Please inform us of any dietary restrictions when making your reservation.